Runway problems on 30 October 2026

Status	Resolved
Worst verdict	Some users report problems
Started	30 Oct 2026, 19:16 UTC
Ended	30 Oct 2026, 19:56 UTC
Duration	40 min
Official incident	We've identified a problem and are working on a fix
Affected	App, Backend, Public API

Timeline

30 Oct 2026, 19:16 UTC

We started seeing problems. Our verdict: Some users report problems.
30 Oct 2026, 19:16 UTC · official update

We've identified a problem and are working on a fix (investigating): “We have identified the root cause of the problem and are working towards a solution to restore the service for all users.” Source
30 Oct 2026, 19:22 UTC · official update

We've identified a problem and are working on a fix (monitoring): “We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.” Source
30 Oct 2026, 19:56 UTC

Looking normal again. We'll keep watching for 15 minutes before closing this.
30 Oct 2026, 20:10 UTC

Everything has looked normal for 15 minutes, so we marked this incident as resolved.

Times are shown in your local time zone. “Official update” entries quote Runway AI's status page; follow the source link for the full text.

How we track incidents

We open an incident when Runway stops looking normal or Runway AI posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.