Runway problems on 2 November 2026

Status	Ongoing. This page updates every minute.
Worst verdict	Some users report problems
Started	2 Nov 2026, 16:53 UTC
So far	2 h 22 min
Official incident	Kling tasks degraded
Affected	App, Backend

Timeline

2 Nov 2026, 16:53 UTC

We started seeing problems. Our verdict: Some users report problems.
2 Nov 2026, 16:53 UTC · official update

Kling tasks degraded (investigating): “We're seeing degraded performance for Kling 4.0 and 3.0 tasks.” Source
2 Nov 2026, 17:37 UTC · official update

Kling video generations failing or delayed (identified): “Since about 15:00 UTC, most video generations with Kling models are failing or taking much longer than usual. This affects Kling 4.0, Kling 3.0 (Standard, Pro, Turbo, 4K and Motion Control) and Kling O3 (Standard, Pro and 4K). Other video models are not affected. The cause is an issue with our upstream provider. We're working with them on a fix. Some generations have started completing again, but…” Source

Times are shown in your local time zone. “Official update” entries quote Runway AI's status page; follow the source link for the full text.

How we track incidents

We open an incident when Runway stops looking normal or Runway AI posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.