ChatGPT problems on 23 October 2026

Status	Resolved
Worst verdict	Some users report problems
Started	23 Oct 2026, 03:41 UTC
Ended	23 Oct 2026, 05:57 UTC
Duration	2 h 16 min
Official incident	Delays in customer support responses

Timeline

23 Oct 2026, 03:41 UTC

We started seeing problems. Our verdict: Some users report problems.
23 Oct 2026, 03:41 UTC · official update

Delays in customer support responses (investigating) Source
23 Oct 2026, 04:44 UTC · official update

Delays in customer support responses (identified) Source
23 Oct 2026, 05:48 UTC · official update

Delays in customer support responses (monitoring) Source
23 Oct 2026, 05:57 UTC

Looking normal again. We'll keep watching for 15 minutes before closing this.
23 Oct 2026, 06:11 UTC

Everything has looked normal for 15 minutes, so we marked this incident as resolved.

Times are shown in your local time zone. “Official update” entries quote OpenAI's status page; follow the source link for the full text.

How we track incidents

We open an incident when ChatGPT stops looking normal or OpenAI posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.