← HeyGen status now

HeyGen problems on 23 October 2026

Timeline

1. 23 Oct 2026, 15:20 UTC
   We started seeing problems. Our verdict: Some users report problems.
2. 23 Oct 2026, 15:21 UTC
   Looking normal again. We'll keep watching for 15 minutes before closing this.
3. 23 Oct 2026, 15:31 UTC
   Our verdict changed to: Some users report problems.
4. 23 Oct 2026, 15:34 UTC
   Looking normal again. We'll keep watching for 15 minutes before closing this.
5. 23 Oct 2026, 15:36 UTC
   Our verdict changed to: Some users report problems.
6. 23 Oct 2026, 15:37 UTC
   Looking normal again. We'll keep watching for 15 minutes before closing this.
7. 23 Oct 2026, 15:41 UTC
   Our verdict changed to: Some users report problems.
8. 23 Oct 2026, 15:44 UTC
   Looking normal again. We'll keep watching for 15 minutes before closing this.
9. 23 Oct 2026, 15:46 UTC
   Our verdict changed to: Some users report problems.
10. 23 Oct 2026, 15:47 UTC
    Looking normal again. We'll keep watching for 15 minutes before closing this.
11. 23 Oct 2026, 16:15 UTC
    Everything has looked normal for 15 minutes, so we marked this incident as resolved.

Times are shown in your local time zone. “Official update” entries quote HeyGen's status page; follow the source link for the full text.

How we track incidents

We open an incident when HeyGen stops looking normal or HeyGen posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.