Skip to content
IsAIDownNow

← Microsoft Copilot status now

Microsoft Copilot problems on 26 October 2026

StatusResolved
Worst verdictSome users report problems
Started
Ended
Duration6 h 34 min
Official incidentUsers may be unable to access Microsoft Copilot in Microsoft 365
AffectedMicrosoft Copilot

Timeline

  1. We started seeing problems. Our verdict: Some users report problems.
  2. · official update
    Users may be unable to access Microsoft Copilot in Microsoft 365 (service degradation): “User impact: Users may be unable to access Microsoft Copilot in Microsoft 365. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Your organization is affected by this event, and any user attempting to access Microsoft Copilot in Microsoft 365 may be impacted. Next update by: Monday, October 26, 2026, at 12:30 PM…” Source
  3. · official update
    Users may be unable to access Microsoft Copilot in Microsoft 365 (service degradation): “User impact: Users may be unable to access Microsoft Copilot in Microsoft 365. Current status: We're reviewing service monitoring telemetry to isolate the root cause and develop a remediation plan. Scope of impact: Your organization is affected by this event, and any user attempting to access Microsoft Copilot in Microsoft 365 may be impacted. Next update by: Monday, October 26, 2026, at 12:30 PM…” Source
  4. · official update
    Users may be unable to access Microsoft Copilot in Microsoft 365 (service degradation): “User impact: Users may be unable to access Microsoft Copilot in Microsoft 365. Current status: We’ve identified that a recent service update contained a code defect that restricted some requests to the same region as the deployed service, resulting in request failures. We’ve prepared a fix and plan to deploy it through our standard service update process. Scope of impact: Your organization is aff…” Source
  5. · official update
    Users experience service quality issues in Microsoft Copilot for Microsoft 365 (service degradation): “User impact: Users are experiencing issues in the service. Current status: We're investigating a potential issue impacting Microsoft 365 Copilot and checking for impact to your organization. We'll provide an update within 30 minutes.” Source
  6. Looking normal again. We'll keep watching for 15 minutes before closing this.
  7. Everything has looked normal for 15 minutes, so we marked this incident as resolved.

Times are shown in your local time zone. “Official update” entries quote Microsoft's status page; follow the source link for the full text.

How we track incidents

We open an incident when Microsoft Copilot stops looking normal or Microsoft posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.