Microsoft Copilot problems on 28 October 2026

Status	Resolved
Worst verdict	Some users report problems
Started	28 Oct 2026, 07:32 UTC
Ended	28 Oct 2026, 07:46 UTC
Duration	14 min
Official incident	Some users may be unable to access Microsoft Copilot across multiple Microsoft 365 applications
Affected	Microsoft Copilot

Timeline

28 Oct 2026, 07:32 UTC

We started seeing problems. Our verdict: Some users report problems.
28 Oct 2026, 07:32 UTC · official update

Some users may be unable to access Microsoft Copilot across multiple Microsoft 365 applications (service degradation): “User impact: Users may be unable to access Microsoft Copilot across multiple Microsoft 365 applications. More info: Affected applications include, but aren't limited to: - Outlook on the web - Outlook desktop - Microsoft Teams desktop Current status: We’re reviewing service telemetry and system logs to isolate the root cause, in order to develop a remediation plan. Scope of impact: Impact is spec…” Source
28 Oct 2026, 07:46 UTC

Looking normal again. We'll keep watching for 15 minutes before closing this.
28 Oct 2026, 08:00 UTC

Everything has looked normal for 15 minutes, so we marked this incident as resolved.

Times are shown in your local time zone. “Official update” entries quote Microsoft's status page; follow the source link for the full text.

How we track incidents

We open an incident when Microsoft Copilot stops looking normal or Microsoft posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.