Runway problems on 3 November 2026
| Status | Ongoing. This page updates every minute. |
|---|---|
| Worst verdict | Some users report problems |
| Started | |
| So far | 1 h 47 min |
| Official incident | Seedance video generations failing or delayed |
| Affected | App, Backend, Public API |
Timeline
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We started seeing problems. Our verdict: Some users report problems.
- · official updateSeedance video generations failing or delayed (investigating): “Our engineering team is investigating a problem affecting users. We're aware of the problem and are working towards a solution. We will provide an update soon.” Source
- · official updateSeedance video generations failing or delayed (investigating): “We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.” Source
- · official updateSeedance video generations failing or delayed (monitoring): “A fix has been implemented and we are monitoring the results.” Source
Times are shown in your local time zone. “Official update” entries quote Runway AI's status page; follow the source link for the full text.
How we track incidents
We open an incident when Runway stops looking normal or Runway AI posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.