Otter.ai problems on 7 November 2026
| Status | Resolved |
|---|---|
| Worst verdict | Some users report problems |
| Started | |
| Ended | |
| Duration | 2 h 38 min |
| Official incident | Some meeting notetakers are not joining meetings |
| Affected | Otter Pilot |
Timeline
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We started seeing problems. Our verdict: Some users report problems.
- · official updateSome meeting notetakers are not joining meetings (investigating): “We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.” Source
- · official updateMeeting notetakers are not joining meetings (investigating): “We're seeing an issue with our cloud infrastructure provider that is affecting parts of Otter. As a result, the Otter Notetaker is not joining meetings, and some processing may be delayed. The provider's issue is stopping us from adding new computing capacity. Our team is working with them and monitoring closely to get services back to normal as quickly as possible.” Source
- · official updateMeeting notetakers are not joining meetings (monitoring): “The issue with our cloud infrastructure provider is recovering. The Otter notetaker should now be joining meetings again, and delayed processing is catching up. We're monitoring closely to make sure services stay stable. Meetings that started while the issue was active may not have been recorded. We'll post a final update once we've confirmed everything is back to normal.” Source
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Looking normal again. We'll keep watching for 15 minutes before closing this.
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Everything has looked normal for 15 minutes, so we marked this incident as resolved.
Times are shown in your local time zone. “Official update” entries quote Otter.ai's status page; follow the source link for the full text.
How we track incidents
We open an incident when Otter.ai stops looking normal or Otter.ai posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.