DeepSeek problems on 14 November 2026

Status	Resolved
Worst verdict	Some users report problems
Started	14 Nov 2026, 16:56 UTC
Ended	14 Nov 2026, 17:16 UTC
Duration	20 min
Official incident	DeepSeek Web/Chat Degraded Performance
Affected	对话服务(Chatservice)

Timeline

14 Nov 2026, 16:56 UTC

We started seeing problems. Our verdict: Some users report problems.
14 Nov 2026, 16:56 UTC · official update

DeepSeek Web/Chat Degraded Performance (investigating): “正在排查问题，以定位原因。 The issue is being investigated to identify the cause.” Source
14 Nov 2026, 17:16 UTC

Looking normal again. We'll keep watching for 15 minutes before closing this.
14 Nov 2026, 17:30 UTC

Everything has looked normal for 15 minutes, so we marked this incident as resolved.

Times are shown in your local time zone. “Official update” entries quote DeepSeek's status page; follow the source link for the full text.

How we track incidents

We open an incident when DeepSeek stops looking normal or DeepSeek posts an official incident, and close it after 15 minutes with everything back to normal. More about our method.